Privacy Policy

Who we are

Common Elements (“we,” “us,” “our”) operates the website commonelements.com. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services.

Information we collect

Information you provide

When you join our waitlist or use our contact form, we collect the information you voluntarily provide: your name, email address, and any optional information you choose to share (such as your association name, role, or state).

Information collected automatically

When you visit our website, our hosting provider (Vercel) may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, and the date and time of your visit. This information is used for website operation, security, and performance purposes.

How we use your information

• Send you notifications about our launch and service availability
• Share educational content about community association insurance
• Respond to inquiries submitted through our contact form
• Operate, maintain, and improve our website
• Protect against security threats, fraud, and abuse

We do not use your information for any purpose other than those listed above. We do not use your information for automated decision-making or profiling.

What we don’t do

• We do not sell, rent, or trade your personal information to third parties.
• We do not share your information with insurance carriers, management companies, or any other business without your explicit consent.
• We do not send unsolicited commercial messages beyond the launch notifications and educational content you signed up for.
• We do not use third-party advertising or behavioral tracking.

Third-party service providers

We use a limited number of trusted third-party providers to operate our website and communicate with you. These providers process data on our behalf and are contractually obligated to protect your information.

• Vercel — Website hosting and deployment. Vercel may process server logs containing IP addresses and request metadata for security and performance purposes. Vercel Privacy Policy
• Resend — Email delivery service. When you join our waitlist or contact us, your name and email address are transmitted to Resend to deliver confirmation and notification emails on our behalf. Resend Privacy Policy
• GitHub — Source code hosting. GitHub does not process your personal information, but our website code is hosted on their platform.

We do not use Google Analytics, Facebook Pixel, or any third-party advertising or tracking services.

Cookies and tracking technologies

Our website does not use cookies for advertising or behavioral tracking purposes. We may use strictly necessary cookies for website functionality (such as form submission state). Our hosting provider (Vercel) may set technical cookies required for content delivery and security.

We do not use any third-party tracking pixels, social media widgets, or embedded content that would allow third parties to track your activity on our website.

Email communications

If you join our waitlist or contact us, you may receive emails from us. Every email includes an unsubscribe link. Click it and we’ll stop emailing you — no questions, no “are you sure” screens, no continued emails.

Emails are sent through Resend, which may collect data about email delivery (such as whether an email was delivered or bounced) for service operation purposes.

Data storage and security

Your information is stored securely using industry-standard encryption (TLS/SSL) in transit and at rest. We limit access to your personal information to those who need it to operate our services.

Our website is served over HTTPS. Form submissions are transmitted securely to our service providers. We do not store credit card numbers, social security numbers, or other sensitive financial information.

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. If you unsubscribe from our waitlist or request deletion of your data, we will remove your personal information within 30 days, except where we are required by law to retain it.

Your rights

Depending on your location, you may have the following rights regarding your personal information:

• Access — Request a copy of the personal information we hold about you
• Correction — Request that we correct inaccurate or incomplete information
• Deletion — Request that we delete your personal information
• Portability — Request a machine-readable copy of your information
• Opt-out — Unsubscribe from email communications at any time

To exercise any of these rights, email us at hello@commonelements.com. We will respond within 30 days. We will not discriminate against you for exercising your privacy rights.

California residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information:

• Right to know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purposes for collection, and the categories of third parties with whom we share it.
• Right to delete — You may request deletion of your personal information, subject to certain exceptions.
• Right to opt-out of sale — We do not sell your personal information. We have not sold personal information in the preceding 12 months.
• Right to non-discrimination — We will not deny you services, charge different prices, or provide a different quality of service because you exercised your CCPA rights.

To submit a CCPA request, email hello@commonelements.com with the subject line “CCPA Request.” We may need to verify your identity before processing your request.

Children’s privacy

Our website and services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete it.

Changes to this policy

If we make material changes to this privacy policy, we’ll update it here and note the revision date at the top. We won’t retroactively change how we use information you’ve already provided without your consent. For material changes, we will notify you via email if you have provided your email address to us.

Contact

Questions or concerns about this privacy policy? Email hello@commonelements.com.